Terms of use and Privacy policy
Welcome to the "Sleep Consulting Management" system managed by onezero company.
The use of the system is subject to the terms of use and privacy policy described in this document. If you do not agree to these terms, please do not use the system.
These terms are intended to ensure safe, responsible, and transparent use of the system, while maintaining user privacy and protecting the legal rights of onezero company.
Information Collection and Use
During the use of the "Sleep Consulting Management" system, we collect personal information provided by users, including but not limited to first names, last names, email addresses, phone numbers, children's details, sleep times, descriptions of sleep sessions, sleep consultant responses, and more.
The information is collected for the purpose of providing services in the system, personalizing user experience, customer management, support, and monitoring system activity. We also use the information to improve the services we offer and create insights about system usage.
Additional Use of Information
onezero company reserves the right to use the collected information for additional purposes, including but not limited to developing new services, conducting research, producing statistical reports, marketing, analyzing user trends, and further customization of the service. We may also use the information to improve system security, prevent fraud, and protect system users.
Additionally, the company may transfer the information to third parties, including external service providers, technological entities, and legal entities if necessary, for the purpose of providing technological, operational, or legal services related to the system.
Activity Monitoring and Recording
onezero company may record and track user activity in the system to improve services and optimize user experience. The information collected may include technical data about system usage, such as usage time, types of actions performed, and additional information collected through automated means such as cookies and similar tracking technologies.
This information is intended to enable us to improve the service, support troubleshooting, and monitor usage trends, while maintaining user privacy and protecting their personal information.
Information Security
onezero company is committed to securing the personal information collected in the "Sleep Consulting Management" system and employs a variety of advanced security measures to protect the information from unauthorized access, loss, misuse, or unauthorized disclosure.
However, the company cannot absolutely guarantee that the system is completely immune to security breaches, and therefore the use of the system is at the user's own risk. The company will not be liable for any direct or indirect damage resulting from possible security breaches.
Information Retention
onezero company will retain the personal information collected for as long as necessary to provide the services and comply with legal and regulatory requirements. At the end of this period, we reserve the right to delete or anonymize the information in accordance with our internal procedures.
User Rights
System users have the right to review the information collected about them, update or correct it, and in certain cases request its deletion. A user wishing to exercise these rights is invited to contact us using the contact details listed below.
Changes to Terms of Use and Privacy Policy
onezero company reserves the right to change and update the terms of use and privacy policy at any time. These updates will take effect upon their publication on the website or system, and therefore we recommend users review these terms from time to time.
Continued use of the system after these changes will constitute agreement to the updated terms.
Contact Us
For any questions or requests regarding the terms of use and privacy policy, you can contact us using the following contact details:
- Email: [email protected]
- Phone: 03-5200034